ORDERS:
Each item is meticulously handcrafted to order, so please allow up to 5 business days for your order to be made and processed. 

Please be aware that we often process and ship our orders the same day and once order is placed it can not be cancelled. 

You will be provided confirmation and tracking on your order. Buddha Dog® is NOT responsible for lost or damaged packages.  

PRE-ORDERS:
Pre-order items are not yet in stock, but available for advanced order on our site. The expected date that the item will leave our studio is indicated on the collection/ product page. This date is a good estimation of the item’s availability but the date is not firm. Please note that business days are Monday-Friday, excluding federal holidays within the United States.

RETURNS & EXCHANGES:
Buddha Dog® takes great pride in producing quality collars and leashes. However, if you are not happy with your purchase for any reason, please return it in its original condition, unworn, with all tags attached within 7 days of receipt of shipment and we will exchange or refund your original form of payment with in two business days. Buddha Dog® is NOT responsible for shipping charges. Sale merchandise is final and all custom orders are non refundable. Please contact us first at  for return authorization. 

Once you have received your return authorization please send it to:

BUDDHA DOG
ATT: Returns
143 Mohican Road
Blairstown, NJ 07825


SHIPPING:
We offer shipping via USPS to the lower 48 states. 

One, two, and three business day shipping is available on orders placed Monday through Friday (excluding holidays) before 3:00 p.m. ET / 12:00 p.m. PT. Contact Customer Service at info@thebuddhadog.com to arrange rush delivery.


SHIPPING TO ALASKA, HAWAII, AND U.S. TERRITORIES
Orders shipped to Alaska, Hawaii, and all U.S. territories are sent through the United States Postal Service Priority Mail. We offer flat rate $20 shipping via USPS and free shipping on orders over $200. Once your order is processed and shipped, please allow up to 14 business days for these shipments. 


INTERNATIONAL SHIPPING
We ship internationally to select countries. Please contact Customer Service info@thebuddhadog.com to obtain a shipping quote. This quote will not include duties and taxes, which are the responsibility of the customer. Orders shipped to Canada are sent through the U.S. Postal Service Priority International Mail. Once your order is processed and shipped, it will arrive within an estimated 1-2 weeks (excluding holidays). Customs delays can be common, so please consider this possibility when placing your order. We do not offer rush delivery to Canada.

TAXES AND DUTIES: All customs fees, duties and taxes are the responsibility of the customer.